Timing is everything
A few days ago an acquaintance told me about their holiday plans and said "I have to go to the travel agency to sort it out" and at that point it occurred to me that I have not booked a single business trip nor any holidays with a travel agency since 1999 or so. Funny how consumer behaviours can change even if it takes time. And I remember the CEO of MasterCard's European arm warning us that the consumer market takes time to evolve, when in 1999-2000 I was amongst a tiny group of enthusiasts who believed new technologies were a perfect opportunity to bring about change in the industry of electronic payments. He was right and we were just too impatient. Somebody said being right too early is like being wrong; timing is everything. We were not 100% right, but there are many things we said then that have been unfolding since 2003. So I hope to be better at being more or less "right" at the right time in this exciting Web 2.0 era that is now starting.





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