Sunday, January 22, 2006

Timing is everything

A few days
ago an acquaintance told me about their holiday plans and said "I have
to go to the travel agency to sort it out" and at that point it
occurred to me that I have not booked a single business trip nor any
holidays with a travel agency since 1999 or so. Funny how consumer
behaviours can change even if it takes time. And I remember the CEO of
MasterCard's European arm warning us that the consumer market takes
time to evolve, when in 1999-2000 I was amongst a tiny group of
enthusiasts who believed new technologies were a perfect opportunity to
bring about change in the industry of electronic payments. He was right
and we were just too impatient. Somebody said being right too early is
like being wrong; timing is everything. We were not 100% right, but
there are many things we said then that have been unfolding since 2003.
So I hope to be better at being more or less "right" at the right time
in this exciting Web 2.0 era that is now starting.

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