A very interesting post on @fredwilson's blog giving an account of the recent Blackberry failure in the US. Aside from the inconvenience caused by such events, there is a lesson: Fred Wilson's article shows at a micro level how dependent we've become professionally on the (near) permanent real-time connectivity.
It also shows how interactions between theoretically distinct services increases the vulnerability of a communications system, exposes users to consequences that go beyond the failure of one system and do damage to the brand reputation of other services.
This is a good proxy for what would happen if we were to experience more or less massive disruption of the Internet itself or of a dominant provider with a strategy to embrace all aspects and layers of connectivity. Perhaps more than antitrust legislation we now need anti-single-point-of-failure legislation mandating standards of service level, trouble containment measures and adequate fallback resources for all services that are critical to the economy.
Somehow Blackberry took down mobile web access on T-Mobile, ATT, and other networks. I guess that means that Blackberry has some kind of overlay network on these carrier's data networks. I am sure that is well known to mobile phone geeks and has been true for a long while. I just never wrapped my head around it.avc.com, A VC, Dec 2009
You should read the whole article.